The majority of consumers have done most of their research and decision making before ever stepping foot in your store. In fact, the very best way to get more customers (based off of closing rate) is when someone first comes through your website. Many jewelers know this and have spent vast sums of time and money optimizing and promoting their website to accommodate the modern consumer. Yet, many businesses are still having trouble converting website visitors into actual paying customers.
Join us for a free webinar where we will discuss how correctly messaging customers on the right channels can bridge the information gap and help your store convert website visitors into paying customers.
Key takeaways include:
Nick comes from a customer experience background having consulted and built CX programs with businesses ranging from local retailers to Fortune 1000 companies. He currently is the VP of Sales for Podium. Over 25,000 local businesses trust Podium to help them get found, get chosen and get connected to their consumers online. A husband of 10 years and father to three children, Nick spends his free time with his family traveling, skiing and exploring in the outdoors.
Matt heads up the demand generation department at Podium, a SaaS platform that helps local businesses interact with their customers through SMS text messaging and influence purchase decisions by streamlining the collection and management of online reviews. Matt received his BA in Communications from Brigham Young University and has a wealth of knowledge in digital marketing from his time working at Adobe and Lilly.